Our customer security is very important for us, and we prioritize protecting your personal information. In this page, we will explain the collected data in this website.

Personally Identifiable Information

When you order, we request some information from you, such as your name, physical address, phone number, email address, and credit card details. This information allows us to process your order and verifying your identity. We also use this information for your order updates and inform you about special offers.

When you approve giving us information that we request for payment, you are giving us permission to transfer your details to your credit card company to finalize your order. In this case, A third-party company will receive your informations to complete your order.

We will contact you after your order to send promotions, such as marketing, refer a friend or respond to your comments that you leave our contact accounts. We will not use or sell your, your friends informations for anything without your approval.

Some of your information can be used from our advertising companies and partners, for example, demographic information which does not personally identify you.

Third-Party Privacy Policies

There are credit companies, banks, etc. that request to access some information about you to finalize your order but we do not sell or share your details to anybody. Those companies that request your information do not store or use your information.

Our Commitment to Data Security

Your information, which is transferred to us, is encrypted using SSL (Secure Socket Layer) technology.

We are happy to offer all of our customers shipping.

To ensure successful delivery of your package, note the following:

We require a physical address. We cannot ship to P.O. boxes.

A person over the age of 18 must sign for the package upon delivery.

Packages will only be mailed to the address registered with your credit card company.

If you are unable to sign for your package, it can be shipped to the nearest shipping company's office. This will allow you to sign for and collect it at your convenience. The location must fully staffed upon delivery.

International Shipping

We can ship to any country in the world. For further information, refer to these policies.

We reserve the right to refuse to ship internationally at our discretion. This is unlikely, but you will be notified immediately if this applies to your order.

We will ship to an APO/FPO/DPO address via US Priority Mail for no extra cost.

Please contact us at: belmira@belmirajewelry.com to learn more about our shipping policies.

To Our Valued International Customers

Our payment methods for international customers include all major credit cards (American Express, Visa, MasterCard, or Discover ) and PayPal. All charges will be processed as USD.

return policy
If you are not satisfied with your order, you may return it within 10 days for a full refund or exchange. However, please note that certain items are not eligible for return which is mentioned in checkout as well, including orders shipped outside of the USA, customized products, and products purchased using cryptocurrencies.

Return Process

Careful Packaging: Please pack your item carefully, using the original packaging. If there is a diamond certificate, this must also be included. All item(s) must be in their original condition. Do not list items on the exterior of the box (for security purposes).

Send the Package: Using registered mail, fully insure the purchase price of the item. Refrain from disclosing the contents (for security purposes). We take no responsibility for loss or damage to an item during shipment.

Name & Address: Clearly print your name and address on the exterior of the box.

Refund: Usually, within five days of receiving and inspecting the returned item, we will fully refund your purchase.

Return Policy Terms and Conditions

Upon inspection, if we determine that the product is in good condition, your refund will be processed within five business days. Refunds are issued in the same form as your original purchase. Bank wire transfers are refunded via a company check.

Please be aware of the following important conditions regarding our return policy:

International Orders: We do not accept returns for orders shipped outside of the United States. All international sales are final, and customers are encouraged to thoroughly review their purchase before completing the transaction.

Customized Products: Any products that have been customized or personalized according to your specific requirements, including engraved items, special designs, or any other custom modifications, are not eligible for return or refund. We advise customers to confirm all customization details before placing their order.

Cryptocurrency Purchases: Products purchased using cryptocurrencies are non-refundable. Due to the nature of cryptocurrency transactions, once a payment is made, it cannot be reversed or refunded. We recommend that customers carefully consider their purchase before opting to pay with cryptocurrencies.

We strive to provide transparency and clarity in our return policy to ensure a smooth and satisfactory shopping experience. If you have any questions or concerns about your order, please do not hesitate to contact our customer service team, who will be happy to assist you.

Our customer happiness and satisfaction are more important than anything. It is our priority based on everything we do. The products we sell in our webpage are produced carefully and inspected by experts in our companies who has been in this business for years.

As Belmira Jewelry, we suggest you maintain your jewelers every 6 months to your local jewelry. We also recommend insuring your jewelry in case it is lost or stolen.

If you think that there is a problem on jewelry because of manufacturing issues, please contact us immediately, and our experts will check your jewelry and guide you about solution. If our expert defined the problem as being the manufacturing, we will repair the item for free.

A certain amount of money will be charged for damage caused by a third party. Our warranty covers only prong tightening, repolish of rhodium plating, and replacement of side stones lost due to broken prongs or gems that are caused by manufacturing problems. We do not cover loss of the center stones. We also offer free services for bracelet tightening, polishing, and cleaning. Third party repairs are not covered by our company's warranty. The warranty given by our company does not cover damage caused by wear, neglect, lack of regular maintenance, loss or theft.

Contact us at belmira@belmirajewelry.com for more information.

Conflict Diamonds

Our company absolutely does not use conflict diamonds. As it is known, these diamonds are used to finance illegal organizations in Central and West Africa. These diamonds are not produced according to fair trade rules. Our company supports human rights and is not involved in any part of this type of trade.

Our Policy
We are very sensitive about Conflict diamonds and we have no tolerance for it. We pay special attention to the fact that the diamond you purchase comes from well-known suppliers through the Kimberly Process, which is enacted by the world diamond council.

The World Diamond Council is an organization established to stop the illegal diamond trade. The Kimberly Process also protects human rights. Many government agencies and NGOs have adopted the Kimberly Process and now almost 99% of all diamonds are traded conflict-free, legally.

With questions regarding our conflict-free policy and your particular purchase, email; belmira@belmirajewelry.com

Conflict Gold: Our Views
Gold mining causes many environmental and economic effects. As Belmira Jewelry, we are aware of these problems and we work with companies that are sensitive to the environment and human rights.