Return Policy
If you are not fully satisfied with your purchase, you may return it within 15 days for a refund or exchange. Please note that certain items are not eligible for return, including customized products and all orders shipped outside of the United States. These restrictions are also displayed during checkout.
Return Process
1. Careful Packaging Please package your item securely using the original packaging. If your order includes a diamond or gemstone certificate, it must be returned with the item. All returned items must be in their original, unworn condition. For security purposes, do not list the item description on the outside of the package. 2. Shipping the Item Ship your return using a reliable, insured carrier and insure the package for the full value of the item. Do not disclose the contents of the package to the carrier. Belmira Jewelry is not responsible for loss, theft, or damage during transit. 3. Sender Information Clearly write your name and return address on the outside of the box. 4. Refund Processing Clearly write your name and return address on the outside of the box. After we receive and inspect the returned item, refunds are typically processed within five business days. Refunds are issued in the same payment method used at the time of purchase.Return Policy Terms and Conditions
Eligibility A return may be declined if the item Shows signs of wear or damage Has been altered or resized by a third party Is missing its diamond certificate or original components Is a customized or made-to-order item International Orders We do not accept returns for orders shipped outside of the United States. All international sales are final, and customers are encouraged to review their order carefully before completing the purchase. Refund Method Refunds will be issued to the original payment method. Bank transfers may be refunded via company check if required by our payment provider.Lifetime Warranty Policy
At Belmira Jewelry, your satisfaction is at the heart of everything we do. Every piece we create is crafted with care and thoroughly inspected by experienced professionals who have dedicated years to the art of fine jewelry.
Our Lifetime Warranty
Belmira Jewelry offers a lifetime warranty on all jewelry purchased through our website. This warranty covers manufacturing defects in craftsmanship or materials. If you believe your jewelry has an issue related to workmanship, please contact us immediately. Our experts will review your piece, determine the cause, and guide you through the next steps.What the Warranty Covers
Our lifetime warranty includes the following services Prong tightening Re-polishing and rhodium re-plating Replacement of side stones lost due to manufacturing defects, such as broken prongs Bracelet adjustments, polishing, and routine cleaning These services help keep your jewelry looking and performing its best over time.What the Warranty Does Not Cover
The warranty does not cover Loss or damage caused by a third party Loss of center stones Wear and tear from daily use Neglect, misuse, or lack of regular maintenance Theft or loss Damage from unauthorized repair or resizing Stones that fall out due to impact or accident Any damage caused by accidents, improper handling, or third-party jewelers will incur a service fee.Recommended Care
To maintain the beauty and durability of your jewelry, we recommend Having your jewelry inspected every 6 months by a trusted local jeweler Insuring your jewelry in case of loss or theft Avoiding exposure to harsh chemicals or extreme impact Proper care ensures your piece remains beautiful for generations.Privacy Policy
Last Updated: 12/04/2025 At Belmira Jewelry, your privacy and security are our highest priority. This Privacy Policy explains what information we collect, how we use it, and how we protect it.Information We Collect
When you place an order or interact with our website, we may collect the following information Name Billing and shipping address Phone number Email address Payment details (processed securely through our authorized payment providers)
We collect this information to Process and deliver your order Verify your identity Provide customer support Send order updates Send promotions and special offers (only if you choose to receive them)Payment Information
Your payment details are processed securely through trusted third-party payment providers. We do not store or access your full payment information. Your data is used solely to complete your transaction.Non-Personal Information
We may collect non-identifiable information such as Device and browser type General geographic region Browsing behavior on our website This information helps us improve our website and create a better shopping experience.How We Use Your Information
Your information may be used to Fulfill and manage your orders Improve our website and services Personalize your shopping experience Provide customer support Send promotional messages (only if you opt-in) We do not sell your personal information to anyone.Sharing of Information
We may share limited information with trusted service providers who assist us with Order processing Payment processing Shipping and delivery Website performance Marketing communications (only if you subscribed) These partners use your information only to perform the services we request and are not permitted to use it for any other purpose.Cookies & Website Tracking
We use cookies to Improve website performance Remember your preferences Help you use key features such as cart and wishlist Understand how visitors interact with our website You can manage or disable cookies through your browser settings.Data Security
We use industry-standard security measures to protect your information, including Encrypted connections (SSL) Secure payment processing Fraud and identity protection systems Restricted access to personal information We take all reasonable steps to keep your data safe.Your Rights
Depending on your location, you may request Access to your personal information Correction of inaccurate data Deletion of your information Opt-out of marketing messages Contact us anytime at belmira@belmirajewelry.comChildren’s Privacy
We do not knowingly collect information from children under 13. If such data is discovered, it will be removed promptly.International Users
By using our website, you understand that your information may be transferred and processed in the United States under U.S. privacy laws.Updates to This Policy
We may occasionally update this Privacy Policy. Changes will be posted on this page with an updated date.Shipping Policy
Belmira Jewelry is pleased to offer secure and reliable shipping for all orders. To ensure the safe and successful delivery of your package, please review the following guidelinesDomestic Shipping (United States)
A physical address is required; we cannot ship to P.O. Boxes An individual 18 years or older must sign for the package upon delivery. For your protection, packages are shipped only to the billing address associated with your payment method. If you are unable to sign for delivery, your package may be held at the nearest carrier location for pickup. A staffed location is required for secure handoff.International Shipping
We accept major credit and debit cards for international purchases American Express Visa MasterCard Discover Apple Pay Google Pay All payments are processed in USD.Additional Notes
Shipping timelines vary depending on destination and customs processing. Customers are responsible for any applicable customs duties, import taxes, or local fees. We recommend monitoring your tracking information once the package is shipped.Conflict-Free Policy
Conflict-Free Diamonds
Belmira Jewelry is fully committed to ensuring that every diamond we offer is 100% conflict-free. We do not purchase or work with any diamonds that originate from conflict zones or that are used to finance violence, illegal activity, or human rights abuses. All of our diamonds are sourced exclusively through reputable suppliers who adhere to the Kimberley Process Certification Scheme (KPCS) — an international initiative established by governments, industry leaders, and NGOs to prevent the trade of conflict diamonds. Today, more than 99% of the global diamond supply is certified conflict-free under the Kimberley Process, and Belmira Jewelry remains committed to upholding these standards without exception.Our Commitment
We maintain a zero-tolerance policy for conflict diamonds. Every stone we sell is carefully vetted to ensure it comes from ethical, legal, and traceable sources. Our suppliers must comply with Kimberley Process Certification Scheme World Diamond Council guidelines International human rights and fair-trade principles Your purchase supports a transparent and responsible supply chain.Ethical Gold
Gold mining can have significant environmental and social impacts. Belmira Jewelry partners only with suppliers who demonstrate strong commitments to Responsible mining practices Ethical labor standards Environmental sustainability Human rights protections We continue to evaluate and improve our sourcing practices to minimize environmental impact and support ethical production at every stage.Questions About Our Policies
If you have any questions regarding our policies, please contact usbelmira@belmirajewelry.comBelmira Jewelry is proud to offer products that reflect both exceptional craftsmanship and responsible values.